Truly Truly Tartan is a design led manufacturing company based in the City of Glasgow, Scotland.
We offer a "No Quibble" Guarantee on all items designed and handmade by Truly Truly Tartan.
The only exception being Earrings, which for hygiene reasons, can only be returned for quality problems.
NB. Our “No Quibble” Guarantee exceeds the requirements of the Distance Selling Regulations as defined by the DTI via the UK Office of Fair Trading document “A Guide to Businesses on Distance Selling”
The above does not affect your Statutory Rights.
We believe that QUALITY is on a pedestal and therefore will never be compromised.
Every item sold by Truly Truly Tartan is designed and handcrafted by ourselves alone.
We use only the finest woven tartan fabrics, materials and components sourced from known and reputable suppliers.
Where applicable (Jewellery) all components are Nickel Free and conform to both UK and EU legislation.
Descriptions of items of Jewellery and Accessories sold, components & fabrics used and sources of supply will always be accurate.
To simply satisfy a customer's expectations is never enough - only by exceeding a customer's expectations can any business hope to succeed.
We will always strive to exceed your expectations.
We welcome constructive feedback from our customers.
We commit NEVER to compromise a customers Privacy.
We will at all times conform to the requirements of the 1998 Data Protection Act.
We will NEVER pass on any customer information to any third party organisation without receiving permission in writing.
No payment card information related to customer payments are passed to us or held by Truly Truly Tartan.
Information held by Truly Truly Tartan related to customers is for internal use only.